Caging, Response Management, & Data Processing​

Extend Your Donor Care Team​

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Great Donor Experiences Happen after the Gift​

Fast, secure, and personalized donation processing is the foundation of donor retention. That’s why we treat response management as a core part of your fundraising strategy.

From the moment a gift is received to the delivery of a thank-you, every step is managed with speed, accuracy, and care—ensuring donors feel recognized, appreciated, and inspired to give again.

Fast Donation Processing

We deposit 90% of all donations by the next business day, ensuring your funds are put to work immediately to support your mission.

Secure Transactions

We maintain PCI DSS compliance, undergo annual SOC audits, and deliver 99% processing accuracy—ensuring your donors’ data is secure and your transactions are reliable.

An Extension of Your Team

Our donor care teams manage every inquiry with professionalism, empathy, and warmth—delivering a seamless supporter experience while freeing your team to focus on mission-critical priorities.

Real Stewardship for Real Results

Live thank-you calls, personalized follow-ups, and strategic outreach can increase subsequent giving by up to 40%—strengthening donor relationships while driving long-term revenue growth.

Your Donors Deserve​

Great Caging.​

Get thank you’s out quickly and across channels with Moore RMG.

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Compliance-Ready Operations

Safe and Secure

Access tailored dashboards and reporting packages that go beyond volume—tracking donor behavior, campaign ROI, and key performance metrics. With clear, data-driven insights, you can make smarter strategic decisions with confidence.

Your One-Stop Shop

Comprehensive Response Management Services​

Clients experience measurable gains in donor retention and revenue with Moore’s response management. For example, one leading hospital reversed a multi-million-dollar loss by cutting data lag from 30 days to just 48 hours—transforming the speed and effectiveness of their donor engagement. Here’s how:

Why Choose Caging, Response Management, & Data Processing with Moore?

Clients experience measurable gains in donor retention and revenue with Moore’s response management. For example, one leading hospital reversed a multi-million-dollar loss by cutting data lag from 30 days to just 48 hours—transforming the speed and effectiveness of their donor engagement. Here’s how:

Rapid Data Turnaround

Donor data is processed and provided to your CRM with speed and accuracy—enabling timely stewardship, reliable reporting, and seamless donor journeys without disruption.

Customized Reporting

Gain access to dashboards and reporting packages that go beyond volume—tracking donor behavior, campaign ROI, and key performance indicators. With these insights at your fingertips, you can make faster, smarter, and more strategic decisions.

Integrated Call Center Support

We offer contact center services seamlessly integrated with caging workflows. This enhances your donor experiences, resolves issues in real time, and strengthens supporter relationships.

High-Touch, High Results

Our donor services team specializes in high-value and high-potential donors who may require individualized handling. We act as a seamless extension of your mid- and major-gift teams to deepen relationships and maximize revenue opportunities.

Individualized Outreach

Personalized letters printed and mailed with speed. Premiums fulfilled with care. Gratitude delivered at scale. These personal touches are why Moore processes more than half of all nonprofit mail donations—building trust and strengthening donor loyalty.

Multi-site Redundancy

With three strategically located facilities, Moore ensures uninterrupted operations through built-in business continuity and disaster recovery. If one site is ever impacted, the others seamlessly take over—so your fundraising never misses a beat.

Extend Your

Donor Services Team​

We can act as an extension of your team, handling donor queries and high-touch acknowledgements.

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Wounded Warrior Project Case Study

Challenge

Wounded Warrior Project sought to strengthen donor retention by elevating its stewardship strategies—ensuring supporters felt valued, recognized, and inspired to continue giving.

Solution

Moore RMG enhanced Wounded Warrior Project’s gratitude strategy by adding personalized thank-you calls and accelerating the acknowledgment process. This combination of high-touch stewardship and operational efficiency created measurable improvements in donor retention.

Results

  • 40% increase in future gifts after implementing thank-you calls

  • 30% lift in donor retention with our 72-hour acknowledgment strategy

  • 22% reduction in data errors through advanced scanning and AI-driven optimization

Learn More About Caging, Response Management, & Data Processing

Beyond Caging

Increase your retention by using your response management partner for more than just caging.

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Getting More Value Out of Your Response Management Services

How your response management vendor can become a partner.

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Integrated Solutions.

Measurable Impact.

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Services

  • Donor Acquisition
  • Retention & Expansion
  • Brand
  • Media & PR
  • Audience Building
  • Research & Testing
  • Data & Analytics
  • Production & Production Management
  • Caging & Data Processing

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