Mail revenues were down in 2023, but not on a per piece basis; the decline was due to declining volume.
Digital revenues were up in 2023, but investment to get those revenues was also up.
2023 was a mixed year for nonprofits but the organizations that invested wisely — in data, customization, speed, and more — saw growth from those tactics. Download the 2023 in Review report for their stories, and the story of the year that was by sector, channel, and tactic.
Special thanks to Microsoft and Fundraise Up for their support with this report.
